The business has a positive reputation, with a majority of reviews praising the quality of service and the professionalism of the technicians. Many customers have reported excellent results with their lawns and gardens, and several have mentioned that their technicians have gone above and beyond to address any issues. However, some customers have expressed concerns about the pricing, with a few mentioning that it is high or that they have been overcharged.
Some common issues that have been reported by customers include:
* Inconsistent service: A few customers have mentioned that they have had to call multiple times to get a technician to show up and address their concerns.
* Communication issues: Some customers have reported difficulty getting in touch with the office staff or technicians to schedule appointments or ask questions.
* Pricing: As mentioned earlier, some customers have expressed concerns about the pricing, with a few mentioning that it is high or that they have been overcharged.
* Inconsistent results: A few customers have reported that their lawns or gardens have not responded as well as expected to the treatments, or that they have had to call multiple times to get the desired results.
One issue that stands out is the use of certain chemicals, such as Atrazine, which has raised concerns for some customers. While the company has stated that these chemicals are safe, some customers have reported finding them in their bodies after treatment. It's worth noting that this issue has been reported by a relatively small number of customers, and the company has stated that they take the concerns seriously.
Overall, while there are some issues that customers have reported, the majority of reviews are positive and praise the quality of service and the professionalism of the technicians.