Tampa Bay
Garden Terrace apartments
Apartment Complex
10.23
10.23
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
Outdoor Space
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Overall
Quality
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The business location is a mixed bag. On the one hand, the staff seems to be very helpful and willing to assist with any issues. The leasing process was relatively easy, and the move-in process was smooth. The apartment itself has a lot of storage space and a laundry room, which is a plus. Additionally, the business has a wheelchair-accessible entrance and parking lot.On the other hand, there are several issues that need to be addressed. Many clients have reported finding termites and roaches in the apartments, which is a major concern. Some clients have also reported mold and mildew in their apartments, and the hot water barely comes out. The business has also been accused of being unresponsive to client concerns, with some clients reporting difficulty getting in touch with staff.One client even reported that the business stole from them, including a deceased family member's personal belongings. This is a serious issue that needs to be addressed.It's worth noting that the business seems to be inconsistent in its services, with some clients reporting excellent service and others reporting poor service. Overall, the business has the potential to be good, but it needs to work on addressing the issues that have been reported.The biggest issue that stands out is the presence of termites and roaches, which is a major concern for any business that wants to maintain a good reputation. The business needs to take steps to address this issue and ensure that the apartments are properly cleaned and maintained.Additionally, the business needs to work on being more responsive to client concerns and needs. This includes being more accessible to clients, responding to client emails and phone calls in a timely manner, and taking client concerns seriously.Overall, the business has the potential to be good, but it needs to work on addressing the issues that have been reported and being more responsive to client needs.
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