This business has a good reputation, however, there are some issues with customer service. The staff may not be always friendly and responsive, especially on the phone. The woman who gives estimates was reported to be rude and condescending. On the other hand, the business has a good quality of work, as demonstrated by their high ratings and positive reviews from satisfied customers. They are skilled in various aspects of construction and remodeling, including garage remodeling and design. The business has a good pricing, considering the quality of work they provide. They are not particularly innovative, but they have a good understanding of their customers' needs and preferences.One issue that stands out is the poor customer service experience reported by a previous customer. This is a concern, as it may indicate a lack of attention to customer needs and expectations.The business has a convenient location, with on-site parking and wheelchair accessibility. They have a wide range of services, including garage building, remodeling, and design. Their working hours are standard, with no unusual hours that might be a concern.It's worth noting that the business has a strong reputation, with a high overall rating and many positive reviews. They have a good relationship with their customers, and many of them have praised their professionalism, responsiveness, and quality of work. However, the poor customer service experience reported by one customer is a concern that needs to be addressed.