Galaxy Pools has been an industry leader in pool maintenance, repairs and services for over 40 years, but the experience can be mixed. The location is easily accessible on Whitfield Park Ave Avenue in Sarasota City, and the staff is generally friendly. The business is open from Monday to Friday, 08:30 - 16:30, and on Saturday, 09:00 - 17:00.
The quality of service can be a concern, with several clients expressing dissatisfaction with the cleaning of their pools. In some cases, the pools were left with unhealthy amounts of chlorine, while in others, the filters were not properly cleaned. This can lead to green or black mold growing in the pools, as was the case in one community.
On the other hand, some clients have reported positive experiences with Galaxy Pools. They have praised the staff's professionalism, the quick service, and the competitive pricing. In one instance, a client was able to get chlorine filled quickly and at a better price than another service.
One of the major concerns is the responsiveness of the staff. Several clients have reported that their concerns were not addressed in a timely manner, with some having to call the office multiple times before getting a response.
The pricing seems to be reasonable, with some clients finding it to be better than other services. However, the quality of the service is not always consistent, which can be a major issue for pool owners.
There are a few issues that need to be addressed, including the responsiveness of the staff and the quality of the service. Overall, Galaxy Pools seems to be a decent option for pool maintenance and repairs, but it's essential to be aware of the potential issues before using their services.