Tampa Bay
G & D Immigration Services
3.51
3.51
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Restroom
Identifies as women-owned
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Quality
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The business seems to have a generally positive reputation, with a rating of 4.1 out of 5.0 from third-party ratings. Clients have reported a high level of professionalism and attention to detail, with many praising the team's knowledge and experience. Some clients have reported issues with communication and a lack of follow-up, but overall the business appears to be well-regarded in the community.The business offers a wide range of services, including immigration law, notary services, and tax preparation. They have a strong online presence and are well-reviewed by clients who have used their services. However, there are some negative reviews that mention issues with customer service and a lack of transparency in their pricing.One client reported being left waiting for over 20 minutes on the phone, only to be put on hold again without being helped. Another client reported being told that their application for asylum had been denied due to a mistake on their part, but only after they had spent over six months and over $400 trying to resolve the issue.The business seems to have a strong commitment to customer service, with many clients praising the team's friendly and professional demeanor. However, there are some issues with communication and follow-up that need to be addressed in order to improve the overall customer experience.In terms of pricing, clients have reported that the business offers competitive rates and is transparent about their fees. However, there have been some issues with billing and invoicing, with one client reporting being overcharged for services.Overall, the business seems to have a strong reputation and a high level of customer satisfaction. However, there are some areas for improvement in terms of communication, follow-up, and billing. With some tweaks to their customer service and billing processes, the business could potentially achieve an even higher rating and continue to grow and thrive in the community.
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Hours
Closed
Wednesday
Thursday
Friday
Saturday
Sunday
Monday
Tuesday
Categories
Legal Service
Immigration Lawyers
Notaries
Tax Attorneys
Tax preparation
Immigration & naturalization service
Notary public
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