This location is a government office that appears to be understaffed and unresponsive to the needs of its community. The phone is often not answered, and when someone does answer, they are unhelpful and unprofessional. There are several issues with the way the FWC handles wildlife, including a lack of concern for animal welfare and a tendency to take a heavy-handed approach. Many people have reported being treated rudely or dismissively when they call for help with a wildlife issue. The office also seems to prioritize enforcement over education and conservation, which can be frustrating for those who want to do the right thing but need guidance and support. The fact that the office is not open on weekends, when many wildlife-related issues tend to arise, is also a major issue. Overall, this location is not serving the community in the way that it should.It is worth noting that there are some isolated instances of good service, such as the one person who reported a helpful and professional officer who came to their condo complex to address a wildlife issue. However, these instances are few and far between, and do not seem to be representative of the typical experience at this location.