This business location seems to have its ups and downs. On one hand, some customers have had a great time with super customer service and a good selection of games. They've also appreciated the welcoming and helpful staff. However, there are also some negative experiences, with customers complaining about the place being a "hot mess" and the workers being rude and nasty. Some customers have even reported being slammed in the face for asking a simple question. It's also worth noting that the business appears to be closed down, with a "For lease" sign out front. Overall, the experience seems to be hit-or-miss, and it's not clear what to expect. It's also worth mentioning that some customers have reported that the place is members-only, without clear indication of this, which can be frustrating.