The business has a strong overall reputation with a rating of 4.4. The quality of the products and services is also well-regarded, with an average rating of 4.2. Pricing is competitive, with an average rating of 4.5. The business has made an effort to innovate, offering features such as NFC mobile payments and wheelchair-accessible parking. However, more information is needed to determine the level of innovativeness.Furniture Palace & Mattress Super Store appears to be a well-established business with a strong reputation in the community. The store offers a wide selection of furniture and mattresses, including high-quality brands such as Ashley Furniture. The staff is knowledgeable and helpful, with many customers praising their excellent customer service.One area for improvement is the availability of certain products. Some customers have reported that the store does not always have the exact product they are looking for, and that the delivery process can take longer than expected.Overall, Furniture Palace & Mattress Super Store is a great option for customers looking for high-quality furniture and mattresses at competitive prices. The store's commitment to customer service and its willingness to work with customers to find the right products make it a stand-out in the industry.However, one issue has been reported by some customers. There have been complaints about the quality of some furniture products, particularly those made by Ashley Furniture. Some customers have reported defects and issues with their purchases, and have had difficulty getting the store to address these problems.The store's business hours are Monday through Friday from 9am to 5pm, and Saturday from 9am to 5pm. Sunday hours are 11am to 5pm. The store accepts a variety of payment methods, including NFC mobile payments, debit cards, credit cards, and checks.The store's working hours are convenient for customers, and the ability to make payments in multiple ways is also a plus. However, the issue with the quality of some products is a concern and should be addressed by the store.