Tampa Bay
Funeraria San Juan Funeral Home - Simpson
78.17
78.17
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible seating
LGBTQ+ friendly
Free parking lot
LGBTQ+ friendly
Onsite services
On-site parking
Burial service
Cremation service
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Quality
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The business has a well-deserved high overall rating, with an average score of 4.8 out of 5. The quality of service provided by the staff is exceptional, with a score of 4.9. However, some clients have mentioned that the pricing could be more competitive, resulting in a score of 4.5. The business has shown a high level of innovativeness, with a score of 4.9, suggesting that they are proactive in adapting to changing customer needs and staying ahead of the competition. The parking lot is free and offers on-site parking, which is convenient for visitors. The business is LGBTQ+ friendly, making it a welcoming environment for all customers. The staff is comprised of caring and compassionate individuals who provide excellent customer service. However, there is one issue that has been reported by several clients: delays in the cremation process, with some clients waiting weeks or even months to receive their loved one's ashes. This issue has resulted in a loss of trust and confidence in the business, and it is essential that they address this problem to maintain their high reputation.
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