I was a bit surprised by the wide range of experiences at Funeraria Borinquen. While some customers had very positive interactions, receiving professional and compassionate service, others had a completely different experience. One of the most notable issues was with the cremation service, where a customer had to wait over 40 days to receive their loved one's ashes, which caused them a great deal of emotional pain. This experience highlights the importance of reliable and timely service in the funeral industry.On the other hand, many customers praised the staff for being professional, kind, and understanding during a difficult time. Some even mentioned that the staff went above and beyond to accommodate their needs and provide personalized service.In terms of quality, it seems that Funeraria Borinquen has both high and low points. Some customers appreciated the clean and beautiful facilities, while others mentioned that the service was not up to par.Pricing was a mixed bag as well. While some customers felt that the prices were reasonable, others felt that they were overpriced. However, it's worth noting that the funeral industry is often associated with high costs, and it's not uncommon for customers to feel that prices are steep.Unfortunately, I couldn't find much information on the innovativeness of Funeraria Borinquen. However, it's clear that the staff is committed to providing excellent service and making the funeral process as smooth as possible for their customers.Overall, Funeraria Borinquen is a mixed bag. While some customers had excellent experiences, others had significant issues with the service. It's essential to approach with caution and carefully evaluate the options available.