This insurance agency offers a range of services, including home, life, and car insurance. The location is wheelchair accessible, making it convenient for customers with mobility issues. The agency's working hours are standard, Monday through Friday, with extended hours on Wednesday, but it is closed on weekends.Customers have generally been satisfied with the professionalism and courtesy of the agents, particularly Maureen, who has been working with clients for over a decade. She and the other agents are knowledgeable about the insurance products they sell and proactive in helping clients reassess their coverage needs.However, some customers have had issues with the insurance company's underwriting requirements, which can be strict and result in increased premiums. In one instance, a customer was penalized for the growth of lichen and algae on their house, which they felt was unfair.The agency's co-brand, Fulton Insurance Group Inc, suggests that they have a strong partnership with a well-established insurance company. Overall, the agency seems to be a reliable option for customers seeking insurance services, but some may find the premiums to be high.