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Full Spectrum Telecommunications, Inc.
11.43
11.43
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Wheelchair accessible entrance
Wheelchair accessible parking lot
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This location seems to have a few major issues. The accessibility features, including a wheelchair accessible parking lot and entrance, are a good start. However, the main issue here is the business's tendency to overcharge and scam customers. Two of the reviewers reported being charged for months after returning equipment and being told they never sent it back, despite having receipts to prove otherwise. This is unacceptable and raises serious concerns about the business's integrity.Additionally, the business seems to have trouble with basic tasks, such as opening new lines of service or letting customers use their own phones. They also have a habit of blaming customers for their own mistakes, such as telling them that their security codes are incorrect.The business's customer service is also lacking, with reviewers reporting long wait times and unhelpful representatives. It seems that the business prioritizes making money over providing good service to its customers.The one positive aspect of this location is its accessibility features. However, these are not enough to outweigh the numerous issues with the business itself. Overall, this location is a disappointment.It's also worth noting that the business has a lot of room for innovation and improvement. They could start by addressing the issues mentioned above and making some real changes to their business practices. Until then, customers would be wise to look elsewhere.
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