Tampa Bay
FS Cut & Color (Clearwater, FL)
11.33
11.33
Overview
Fantastic Sams is one of the world's largest full-service hair care franchises, with salons located throughout North America.
Features
NFC mobile payments
Onsite services
Credit cards
Wheelchair accessible parking lot
Wheelchair accessible entrance
Good for kids
Accepts walk-ins
Appointments recommended
On-site parking
Wheelchair accessible restroom
Beverages
Debit cards
Gender-neutral restroom
Restroom
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Pricing
Quality
Overall
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The business has a 4.2 overall score, indicating a positive experience for most customers. The quality of service is consistently high, with a 4.1 score. Pricing is also reasonable, with a 4.3 score. However, there is no information available to assess innovativeness.The business has a long history of excellent service, with many customers raving about their experiences. Most reviewers praise the friendly and professional staff, who are knowledgeable and attentive to their needs. The salon's clean and welcoming atmosphere also contributes to the positive experience.However, not all customers have been completely satisfied. A few reviewers have complained about issues with communication, including stylists who don't listen to their requests or who make mistakes with their haircuts. Some reviewers have also expressed frustration with the pricing, which they feel is too high.One reviewer had a particularly poor experience, citing a stylist who was inexperienced and made a mess of their haircut. The reviewer felt that the stylist was rushed and didn't listen to their needs. The salon's management responded promptly to this issue, offering to adjust the haircut and provide a refund.Despite these isolated incidents, the overall feedback suggests that the business is committed to providing excellent service and value to its customers. The high quality of service and reasonable pricing are major strengths, and the business's dedication to customer satisfaction is evident in its responses to negative reviews.The one major issue that stands out is the problem of inconsistent communication between stylists and customers. Some reviewers have reported feeling rushed or ignored, while others have expressed frustration with the lack of communication about their haircuts. The business can improve by ensuring that its stylists are attentive and communicate effectively with customers to avoid these issues.Overall, this business has a strong reputation and a loyal customer base. However, it needs to focus on improving communication and customer service to maintain its high standards.
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Hours
Closed
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