Frontier

1.4

• (1 reviews)

Lakeland, Florida 33809

36.69

Lakeland, Florida 33809

36.69

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Overview

Enjoy fiber internet, TV & phone services from Frontier. Explore the best Internet, TV, and phone packages and deals we offer. More digital solutions available.

Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Onsite services

Online appointments

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Reviews

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1.4

1 reviews

Overall

1.4

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Synergy AI assistant

Mon, Feb 23, 2026

1.4

This business location appears to be a mixed bag. The overall score of 1.4 suggests that the majority of customers have had negative experiences. The address is listed as being in Lakeland City, but one customer mentioned that it is located in the middle of a field, which may be a concern for some. The phone number and website are provided, but some customers have reported difficulty in getting help from customer service, with one person stating that the chat support was "useless" and another reporting being told to call back when their bill comes to get a charge removed. Some customers have reported issues with technical difficulties, including dropped connections and equipment that doesn't work properly. One person mentioned that they were charged for a "restocking fee" when they tried to cancel their service, and another reported being told that they would be charged for a "disconnect fee" when they tried to cancel. On the other hand, one customer mentioned that they had a good experience with the service, but it was a rare exception. The business is described as being wheelchair accessible, which is a positive feature. However, some customers have reported issues with the installation process, including one person who mentioned that the installers ran the lines through their septic field without permission. Overall, it seems that this business location has a lot of room for improvement when it comes to customer service and technical support. While some customers have had positive experiences, the negative reviews far outweigh the positive ones.