Tampa Bay
Friendly Nails And Spa
17.40
17.40
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Credit cards
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NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
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The business located at Building 4647, Sunray Dr Drive, Holiday City, has a mixed reputation based on customer feedback. The overall rating is 3.8 out of 5, which suggests that the business has its strengths and weaknesses.The quality of services is a significant concern, with an average rating of 3.5 out of 5. Some customers have reported poor workmanship, including uneven nails, poor nail art, and unsatisfactory pedicures. However, others have praised the quality of work, particularly with experienced technicians like Sally and Rose.Pricing is a major advantage for the business, with an average rating of 4.8 out of 5. Many customers have reported fair prices for the services they received, with some even praising the affordability of the salon.Innovativeness is not a notable aspect of the business, with only a few customers mentioning unique services or experiences. However, some have praised the salon's willingness to accommodate special requests and provide a relaxing atmosphere.A notable issue that has been raised by several customers is the inconsistent quality of work and the lack of attention to detail. Some have reported being switched to different technicians without their consent, leading to subpar results. Others have complained about the pricing, feeling that they were overcharged for services that were not up to par.Despite these concerns, the business has also received praise for its friendly staff, clean environment, and willingness to accommodate walk-in customers. Some customers have even reported receiving excellent service from technicians like Tracy and Lui.To improve, the business could focus on providing more consistent quality, addressing customer concerns in a timely and professional manner, and investing in staff training to ensure that all technicians are proficient in their skills. By addressing these issues, the business could improve its overall rating and reputation, making it a more attractive option for customers in the area.
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