Tampa Bay
Fresh Finish Pools LLC
11.12
11.12
Overview
Fresh Finish Pools is a Local Pool Company based in Palm Harbor Florida. We provide pool cleaning, pool remodeling, pool repair, as well as waterfalls and grottos.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
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Quality
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Fresh Finish Pools has a moderate reputation based on the provided data. While there are numerous positive reviews and ratings, there are also some negative reviews that mention issues with customer service, incomplete work, and miscommunication. The pool company has a wide range of services, including pool cleaning, remodeling, repair, and maintenance. They also offer various features such as wheelchair-accessible parking and entrance.Some reviewers praise the company's professionalism, knowledge, and customer service, with one reviewer stating that they have an "open pool with no screen enclosure (we maintain it ourselves) after a year, we were having a hard time keeping it clean, they installed a salt water system and my pool is crystal clear all year round." Another reviewer mentions that "Ray and Jill are great to work with. They do what they say, finish the work when promised, and stick with the quoted price."However, there are also some negative reviews that mention issues with customer service, with one reviewer stating that "We hired this company to fix our pool, they did half of the job, we try to contact them to finish the job but we never got a response, we try texting, phone call, voicemail and nothing." Another reviewer mentions that "The woman on the phone said she wouldn’t even discuss it with the owner unless we agreed that it would cost a minimum of $25,000."It is worth noting that some reviewers mention that the company's pricing is reasonable, with one reviewer stating that "The price is very reasonable." However, another reviewer mentions that "I believe his wife does the office work, so you’re telling me out of no where you all cancel clients without giving them a heads up?" This suggests that the company's communication could be improved.Overall, Fresh Finish Pools has a moderate reputation based on the provided data, with both positive and negative reviews. While some reviewers praise the company's professionalism and customer service, others mention issues with communication and customer service. The company's pricing is also a mixed bag, with some reviewers finding it reasonable and others finding it high.One notable issue that stands out from the reviews is the problem with the chemical levels in the pool, which has resulted in ruined bathing suits. While the company seems to be aware of this issue and has a procedure in place to address it, it may be worth noting for potential customers who are concerned about this issue.Based on the provided data, it appears that Fresh Finish Pools has made an effort to improve their services and communication, with many reviewers mentioning that they have received excellent service and have been satisfied with the results. However, there are still some areas for improvement, particularly with regards to customer service and communication.
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