Tampa Bay
Freedom Plaza Assisted Living and Memory Care
22.97
22.97
Overview
Our staff members are dedicated to improving residents’ lives and creating positive experiences for them, each and every day.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Pricing
Overall
Quality
Innovativeness
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This location seems to be a mixed bag. The general consensus among visitors and residents is that the staff is caring and dedicated, with many reviewers praising specific employees like Traci, Shaun, and Vicki for their exceptional service. The facility itself appears to be well-maintained, with wheelchair-accessible features and a pleasant atmosphere. However, there are some concerns about the quality of care, particularly when it comes to complex medical needs or situations that require more specialized attention. While some reviewers have reported issues with communication and coordination, it's worth noting that these problems seem to be relatively rare.
The location's pricing is generally considered to be on the higher end, but many reviewers feel that the quality of care and amenities justify the cost. The innovativeness of the location is also a strength, with a range of activities and programs on offer to engage residents and promote a sense of community.
Overall, this location seems like a solid choice for those looking for a high level of care and a supportive environment, but it's essential to weigh the pros and cons carefully and consider individual needs and circumstances.
One major issue that has been raised by several reviewers is the lack of transparency and accountability from management when things go wrong. While some reviewers have reported problems with staff turnover, communication breakdowns, and a lack of urgency in responding to resident needs, these issues are often met with a dismissive or evasive response from management. This lack of accountability can be a significant concern for families and caregivers, particularly when it comes to complex or high-risk situations.
As one reviewer noted, the location's marketing and branding often emphasize its commitment to serving veterans and military families, but in reality, the facility's track record on this front is more complicated. While some reviewers have praised the staff's sensitivity and understanding, others have reported feeling abandoned or unsupported when their loved ones required specialized care or attention.
Ultimately, the decision to choose this location will depend on individual needs and priorities. However, it's essential to be aware of these potential issues and to ask tough questions about quality, accountability, and transparency before making a decision.
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