The company has received numerous positive reviews from clients. They have been praised for their excellent customer service, professionalism, and quality of work. Clients have appreciated the promptness of their services, with many noting that they arrived on time and finished the job ahead of schedule. The company's pricing has also been considered fair, with some clients mentioning that they received a better deal than expected. However, a few clients have mentioned that the quality of the work could be improved, but overall, the company's quality is considered high.Some clients have also appreciated the company's innovativeness, with some noting that they were willing to go the extra mile to ensure the client's satisfaction. However, a few clients have mentioned that they would have liked to see more innovative solutions to their flooring needs.The company's communication skills have been praised, with many clients noting that they were kept informed throughout the process and that the team was responsive to their needs. The company's attention to detail has also been appreciated, with many clients noting that their floors looked amazing after the installation.One issue that some clients have mentioned is that the company could improve their communication with subcontractors, with a few clients noting that they experienced delays due to miscommunication. However, this issue seems to be rare, and the company's overall reputation is very positive.Overall, Franklin's Flooring is a reliable and trustworthy company that delivers high-quality work and excellent customer service.