Tampa Bay
Frank Granite & Marble
75.09
75.09
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Delivery
Small business
Service guarantee
Installation service
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Frank's Granite and Marble is a solid choice for anyone looking to upgrade their countertops. The store has a wide selection of high-quality granite and marble, and the staff is knowledgeable and helpful. Thalia and Frank are standout employees who go above and beyond to ensure customer satisfaction.
However, there is a notable issue with the customer service in the store. One reviewer reported being dismissed and treated rudely by a receptionist, which is not a good representation of the business. Additionally, another reviewer had a problem with a poorly installed countertop, which resulted in costly damages to their kitchen.
Despite these issues, the majority of reviewers have had positive experiences with the store. They praise the quality of the products, the prices, and the installation service. The store also offers convenient features such as wheelchair-accessible parking and entrance, as well as delivery and installation services.
The business has a small-town feel, which might be a plus for some customers. However, it's also worth noting that the store is located in a strip mall, which might not be the most attractive location. Overall, Frank's Granite and Marble is a decent option for those in the area, but it's essential to be aware of the potential for inconsistent customer service.
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