I was impressed with the service at Francisco's Collision Center, the employees were very kind and helpful. The process was smooth, and my car looked better than before the accident. However, there were some issues with communication, and it took a while to get a response to my queries. The workers were polite and courteous, but some of them seemed to lack professionalism. Despite this, I would still recommend Francisco's to anyone in need of auto body repairs. One notable issue was that the shop did not seem to be up to date with the latest technology, which affected the quality of the work done.