The business is located at Building 6465, 142nd Ave N Street, Clearwater City. The staff is generally friendly and welcoming, with some team members, such as Nick, Annlyn, and Tiona, receiving high praise for their helpfulness and responsiveness. The maintenance team is also quick to respond to requests and complete work orders. However, there are some issues with customer service, with some residents reporting difficulty in getting in touch with the office staff or receiving timely responses to their inquiries.
The property itself has a good location, with easy access to US-19 and other main streets. The apartments are generally well-maintained, with some residents enjoying the modern amenities and modern look of their units. However, some residents have reported issues with maintenance, such as leaky faucets, moldy bathrooms, and pest infestations.
One of the biggest concerns with this property is the lack of responsiveness from the office staff, with some residents reporting that it takes days or even weeks to get a response to their requests or concerns. Additionally, some residents have reported issues with the parking situation, including cars being towed without notice or being unable to find parking spaces.
Some residents have also reported issues with the gates, which are often broken or not functioning properly. There have been reports of vagrants and homeless individuals in the area, which has made some residents feel uncomfortable. However, the property is generally quiet and safe, with a sense of community among the residents.
Overall, the business scores an average of 4.0 out of 5.0, with the quality of the property and amenities being a major strength, but the customer service and responsiveness of the office staff being a major weakness. The pricing is reasonable, with many residents feeling that it is a good value for the location and amenities. However, the innovativeness of the property and management team is lacking, with many residents feeling that the property could be improved with some modern upgrades and changes.