This business location has received mostly positive reviews, with a rating of 3.9 out of 5 stars. However, there are some issues that need to be addressed. While the pricing is considered reasonable, the quality of work and innovativeness of the company are average.
Several customers have reported excellent experiences with the company, praising their professionalism, communication, and attention to detail. They have been impressed with the quality of their pools and the team's ability to bring their visions to life. Some customers have even reported that their pools have become the center of joy for their families, with children enjoying hours of playtime and parents relaxing in the evenings.
However, there are also some negative reviews that highlight issues with communication, professionalism, and quality of work. Some customers have reported that the company failed to meet their expectations, with delays, incomplete work, and a lack of communication. One customer even reported that they had to take their business elsewhere due to the company's unprofessional behavior.
One of the main issues that stands out is the lack of consistency in the quality of work. While some customers have received exceptional service, others have reported subpar work and a lack of attention to detail. This suggests that the company may need to improve their quality control measures to ensure that all customers receive the same level of service.
Another issue that needs to be addressed is the company's communication. Some customers have reported that they were left in the dark about the status of their projects, with little to no communication from the team. This can be frustrating for customers who are eager to see their projects completed.
Overall, while this business location has received mostly positive reviews, there are some issues that need to be addressed. By improving their quality control measures and communication, the company can provide a more consistent and satisfactory experience for all customers.
The highlight of this business is their excellent customer service, with many customers praising the professionalism and knowledge of their staff. The team is also commended for their ability to bring their visions to life, creating stunning pools that become the centerpiece of many families' homes.