This business location has a very helpful staff, with some employees standing out for their excellent customer service. Ms. Lisa and Linda, in particular, were praised for their kindness and assistance. However, there are some complaints about the town's noise levels, with loud music from downtown parties causing issues for residents. This problem has been ongoing and was mentioned in several reviews.Some customers have had positive experiences with the city's response to emergencies, such as Hurricane Ian, but others have been unhappy with the handling of issues like power outages, which have occurred without warning and left residents without electricity for extended periods. The electric company's communication with customers has also been criticized, with some reviewers feeling that they deserve more notice before power is cut off.The business location itself has a wheelchair-accessible entrance, parking lot, and restroom, making it accessible to people with disabilities. The city's working hours are limited to weekdays from 8 am to 1 pm.One major issue that stands out is the communication problems and the lack of consideration shown to customers who are affected by power outages. Reviewers have suggested that the electric company should notify customers before cutting off their power and should have a more courteous attitude towards customers who are dealing with emergencies.