Tampa Bay
Forest Hills Utilities
16.50
16.50
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This business location seems to be plagued with numerous issues, starting with a very low overall rating of 1.1. The overwhelming majority of customers have been extremely dissatisfied with their experience, which raises significant concerns about the quality of service provided. The lack of responsiveness, professionalism, and value for customers is evident from the numerous complaints about unreturned calls, no-shows, and difficulties in getting services started.
The majority of customers have reported never being able to reach someone at the office, with many attempts at calling going unanswered or voicemails not being returned. This suggests that the business may not have adequate staffing or systems in place to manage customer inquiries and issues.
One of the most significant issues appears to be the billing system, with many customers reporting receiving unexpected bills or being double-charged for services. This lack of transparency and accurate billing is unacceptable and suggests a lack of attention to detail.
Furthermore, the business seems to have a problem with basic customer service skills, with many customers reporting being given the runaround or being told to wait for a supervisor who never returns calls.
Given the numerous complaints and low ratings, it is difficult to assess the quality, pricing, and innovativeness of the business. However, based on the information provided, it seems that the business is struggling to provide basic services to its customers, which is a major red flag.
Overall, it appears that this business location has a significant number of issues that need to be addressed in order to provide a decent level of service to its customers.
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Home & Daily Service
Construction & Development
Electricians
Electric utility company
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