Tampa Bay
Ford Spring Hill Service
33.25
33.25
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
Oil change
Mechanic
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This business location seems to be a well-established and reputable service center, as evident from the variety of services they offer, including truck accessories, transmission shop, tire sales, and car detailing. The average rating of 4.5 out of 5 suggests a high level of customer satisfaction. The quality of service is generally good, with some minor issues.The wide range of services and amenities, such as NFC mobile payments, debit cards, credit cards, and wheelchair-accessible facilities, indicate a commitment to convenience and accessibility. The co-brands, including Ford Spring Hill Service, add credibility and trustworthiness.However, there is a notable issue that has been raised by some customers regarding the service department's integrity and competence, specifically a situation where they attempted to charge a customer for a tow that was covered by a manufacturer's recall program. This raises concerns about the service department's knowledge and reliability.The business's flexibility and adaptability are evident from the variety of services and amenities they offer. They seem to be open to adjusting their services to meet customer needs, as reflected in their willingness to provide recall work and other maintenance services.The employees, including the service advisors and technicians, have received high praise for their professionalism, courtesy, and helpfulness. Many customers have appreciated the prompt and efficient service, as well as the friendly and welcoming atmosphere.Some customers have also mentioned the need for more oil change coupons, which could be a suggestion for the business to consider offering more promotions or discounts.Overall, this business location appears to be a reliable and trustworthy service center, but with some areas for improvement, particularly in the service department's integrity and competence.
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