The business is located on E Pine St Street in Lakeland City and is run by Jared, an experienced realtor who has been involved in the housing industry since the mid-90s. He is knowledgeable about the local area real estate market and offers excellent service to his clients. The business is wheelchair accessible and has paid street parking available. The staff is friendly and helpful, with many clients praising their professionalism and communication skills. Jared's team at Focus Group Florida is very involved in the community and takes great pride in their work. They are known for their exceptional customer service, attention to detail, and ability to go above and beyond for their clients. There is one major issue that arises, though. The unsolicited emails sent out in the past by Jared, particularly at 4:33 AM, caused some discomfort to a customer. This could be seen as a misstep in their marketing strategy. Despite this, the overall experience for most clients is extremely positive. They praise Jared's kindness, patience, and willingness to listen to their needs. He is highly recommended by his clients and has received glowing reviews for his services. The business has a strong reputation in the community and is a go-to choice for those looking for a realtor who truly cares about their clients.