This location appears to be a typical accounting firm, providing various services to its clients. The description on the website suggests that they are open to discussing different types of services and answering initial questions about taxes and accounting. However, this seems to be not enough for clients, as there are several issues that have been brought up. One of the major problems is that the staff seems to be uncaring and unhelpful, as witnessed by a client's negative experience with the CPA wife. This might lead to a sense of mistrust and poor client service. Moreover, one client felt that the services were overpriced, which might be a concern for some individuals. Despite the co-brands FMA and CPA, it's hard to notice any innovativeness, as the business hours and services are typical for such a company. It's also worth mentioning that the business location is wheelchair accessible, which is a positive feature. However, considering the issues that clients have brought up, it might be worth reevaluating the approach of the company to provide better services to its clients.