The location is a helicopter tour agency, flyVENTURE, located in Sarasota. The agency offers a variety of helicopter rides, including options with doors off for a more thrilling experience. The staff is described as friendly and professional, with great customer service. The pilots are knowledgeable and experienced, making the flights enjoyable and safe.Many customers have reported having a great time on their flights, with some describing it as a "bucket list" experience. The views of the city and surrounding areas are stunning, and the flights are well worth the cost.However, there is one issue with the agency. Some customers have reported difficulty in reaching the agency by phone, with calls not being answered and emails not being returned. This can be frustrating for those trying to book a tour or ask questions.Overall, the location is a great option for those looking for a unique and exciting experience. While there may be some issues with customer service, the staff and pilots are generally top-notch, and the flights are well worth the cost.The agency is open daily from 9:00 AM to 7:00 PM, and accepts credit cards for payment. The location is wheelchair accessible, with a parking lot and entrance that are accessible for those with mobility issues.It's worth noting that some customers have reported issues with the agency's Sarasota location being closed, despite the website listing it as open. However, this issue has been resolved, and the agency has multiple locations, including in Tampa.Overall, flyVENTURE is a great option for those looking for a unique and exciting experience. With its friendly staff, knowledgeable pilots, and stunning views, it's a great way to see the city from a new perspective.