The business has an excellent reputation and is highly rated by customers. The quality of the jet skis and equipment is exceptional, with many reviewers mentioning that they were in great condition and well-maintained. The staff is also highly praised for their friendly and professional service, with many reviewers mentioning that they felt safe and supported throughout their experience.The business offers competitive pricing, with many reviewers noting that it was one of the best values they found in the area. However, a few reviewers mentioned that they experienced some issues with customer service, such as being spoken to in a rude tone or not being offered a solution to a problem.One reviewer mentioned that the staff was great, but the jet ski they rented was pulling to the left constantly and displaying maintenance error messages on the screen, which made it difficult to control and enjoy. This issue was not resolved to the reviewer's satisfaction.Despite these minor issues, the business has a strong reputation for providing a fun and memorable experience for its customers. Many reviewers mentioned that they had a blast jet skiing and enjoyed the scenic views and opportunities to see wildlife. The business is also praised for its accessibility and inclusivity, with reviewers mentioning that they felt welcome and supported as LGBTQ+ individuals.