Tampa Bay
Floridacentral Credit Union
17.35
17.35
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Onsite services
Drive-through
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Pricing
Innovativeness
Overall
Quality
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The overall experience at the Floridacentral Credit Union is positive, with high scores in quality and pricing. The staff is friendly and helpful, with many members praising individual team members for their exceptional service. Liz, Kathy, Jodi, and Grace are particularly mentioned for their kindness, professionalism, and expertise. The credit union's ability to handle complex financial issues and provide personalized service is impressive. However, some members have reported issues with outdated technology and slow mobile app performance. Overall, the credit union's strengths in service and pricing outweigh its weaknesses, making it a good choice for those seeking a personal and helpful banking experience. One issue to note is the reported difficulty in using the mobile app and the outdated technology, which may cause frustration for some members. This issue is not mentioned frequently, but it's worth considering when evaluating the credit union's overall performance.
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