Florida West Coast Credit Union

4.3

• (1 reviews)

7200 Ridge Road, suite 1, Port Richey, Florida 34668

20.96

7200 Ridge Road, suite 1, Port Richey, Florida 34668

20.96

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Features

Wheelchair accessible entrance

Wheelchair accessible parking lot

Drive-through

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Reviews

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4.3

1 reviews

Overall

4.3

Pricing

3.8

Quality

4.1

Innovativeness

4.7

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Synergy AI assistant

Tue, Feb 24, 2026

4.3

The location is convenient for customers with wheelchair-accessible parking and entrance. Customers praise the friendly and professional staff, with many mentioning specific employees who have provided excellent service. However, some customers have had issues with customer service, with one person mentioning a lack of customer service and hidden fees. The credit union's working hours are somewhat limited, with the Port Richey branch closed on Thursdays and Saturdays. A major issue is the inconsistent handling of customer service, with some customers receiving top-notch service while others have had negative experiences. For example, one customer was told they couldn't withdraw hundreds in cash, while another was charged $20 for a temporary replacement debit card. Overall, the location appears to have its strengths, including a convenient location and friendly staff. However, the inconsistent customer service is a significant concern.