Tampa Bay
Florida West Coast Credit Union
4.75
4.75
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Wheelchair accessible seating
On-site parking
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This credit union has been consistently praised by its members for its excellent customer service and staff. Members have reported having a wonderful experience every time they visit the branch, with the staff being professional, knowledgeable, and welcoming. The credit union's low-interest loans and competitive rates have also been a major draw for many members. However, there is one notable exception to this pattern. One member reported a terrible experience with customer service, claiming that they were discriminated against when they tried to cash a check. This incident is unfortunately still present in the review history, and it highlights a potential area for improvement for the credit union.The location itself appears to be well-maintained, with features such as on-site parking and wheelchair accessibility. The working hours are also convenient, although it's worth noting that the branch is closed on Thursdays and Saturdays. Members have reported that the staff is always willing to go above and beyond to help with their financial needs, whether it's helping with loans or providing guidance on credit cards and car loans. Overall, this credit union seems to be a great option for those looking for a low-interest loan or a competitive rate on their financial products.
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