Tampa Bay
Florida Urology Specialists, part of the GenesisCare network
69.52
69.52
Overview
GenesisCare U.S. is a leading healthcare provider. We specialize in the diagnosis and treatment of cancer and other challenging conditions in the US.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
Quality
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The medical facility offers high-quality services, as evident from the overwhelmingly positive feedback from patients. They seem to be satisfied with the care and attention provided by Dr. Bilik and his staff. The office staff is welcoming and professional, and the doctor takes the time to listen to patients' concerns and provide positive solutions. The facility is also wheelchair accessible, making it easily accessible to people with disabilities.However, there is one major issue that raises concerns. One patient had a horrible experience, citing difficulty in reaching the office for medical records, being berated for waiting too long, and finally finding the office locked with no one available to help. This experience highlights the need for the facility to improve its communication and customer service.Overall, the facility has a strong reputation, but it's essential to address the concerns raised by one patient to ensure that everyone receives the same level of quality care and service.
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