The location of the Florida Swimming Pool Association is easily accessible, with a wheelchair-accessible parking lot and entrance. The office is well-organized and professional, as mentioned by several members. The staff is knowledgeable and helpful, as seen in the responses to customer inquiries. The association provides valuable services to its members, such as government relations and continuing education credits. However, there have been issues with licensing and certification processes, as mentioned by one customer who had trouble redeeming a specialty license plate voucher. The association's website and phone number seem to be out of order, causing inconvenience to customers. It's recommended to check before purchasing services from the association.