Despite some issues with staff behavior, the overall experience of Florida Spine & Pain Specialists is positive. Most patients praise Dr. Azeem's professionalism, kindness, and thorough approach to diagnosing and treating their pain. The staff is often described as friendly and helpful, although a few patients have reported long wait times and unprofessional behavior. The office is clean and modern, and the staff is knowledgeable about the treatments and procedures offered. Dr. Azeem's ability to explain complex medical information in a clear and concise manner is also a major asset. However, some patients have reported feeling rushed or not taken seriously, which can be frustrating for those in chronic pain. Despite these issues, many patients have reported significant pain relief and improved quality of life after treatment with Dr. Azeem. It is worth noting that one major issue that stands out is the unprofessional behavior of some of the staff members, particularly the receptionist, who has been described as rude, argumentative, and uncooperative. This has led to some patients feeling uncomfortable, stressed, and even abused. It is essential for the management to address this issue and provide proper training to the staff to ensure that all patients receive a positive and respectful experience.On the positive side, many patients have praised the office's efforts to be transparent about potential wait times and procedures, and some have appreciated the option to request appointments online. Additionally, Dr. Azeem's commitment to non-opioid treatment options and his dedication to finding root causes of pain are major strengths of the practice.Overall, while there are some areas for improvement, Florida Spine & Pain Specialists seems to be a reputable and effective option for those seeking pain management and treatment. However, it is crucial for the management to address the issues with staff behavior and ensure that all patients receive a positive and respectful experience.