Tampa Bay
Florida Public Utilities Propane - Hernando
63.47
63.47
Overview
Florida Public Utilities (FPU) provides natural gas, electricity and propane service to residential, commercial and industrial markets throughout Florida.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
On-site parking
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Innovativeness
Overall
Quality
Pricing
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This location of Florida Public Utilities (FPU) seems to be a reliable choice for customers. With an overall score of 4.2, it indicates a good balance of various factors. The quality of service is consistently high, with many customers praising the professionalism and helpfulness of the staff. Aaron, Robert, and Stacy are particularly mentioned for their excellent service. Customers have also appreciated the responsive and efficient service, including same-day refills and prompt assistance.However, there is a notable issue with the phone call center, which has left some customers frustrated with long wait times and poor customer service. This is a concern that needs to be addressed to ensure a better experience for all customers.The pricing seems to be reasonable, with many customers satisfied with the costs of service. The location also offers convenient features such as on-site parking and wheelchair-accessible facilities.Overall, while there is room for improvement with the phone call center, this location of FPU appears to be a good choice for customers seeking reliable and efficient service.
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