Tampa Bay
Florida Pool Tech
11.46
11.46
Overview
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Features
Wheelchair accessible entrance
Wheelchair accessible restroom
Free parking lot
Onsite services
Gender-neutral restroom
On-site parking
Online estimates
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Quality
Overall
Pricing
Innovativeness
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The business location has an excellent overall rating, with customers praising its quality services. The company is known for its expert technicians, such as Zach and Joe, who are professional, knowledgeable, and communicative. They provide thorough explanations and recommendations to customers, ensuring that they understand their pool's needs and issues. Many customers appreciate the company's willingness to go above and beyond to resolve problems and provide exceptional service.However, there are some negative reviews, including one customer who felt that the company was unprofessional and tried to sell them unnecessary services. Another customer was unhappy with the price and felt that the company had a high markup on parts. Some customers also reported difficulty with the customer service, with one reviewer mentioning that the technician and his wife, who are the owners of the company, were defensive and unhelpful.The company's pricing is generally considered fair by many customers, with some reviewers noting that the prices are competitive with other companies in the area. However, there are some concerns about the company's transparency and honesty, with one reviewer feeling that the company was trying to sell them unnecessary services.In terms of innovativeness, the company seems to be staying up-to-date with the latest technology and techniques in the industry. Many reviewers praise the company's use of modern equipment and techniques to diagnose and repair pool issues.Overall, while the company has some areas for improvement, it is clear that many customers appreciate its quality services and expert technicians. With some work on customer service and transparency, the company could potentially become one of the top-rated pool service companies in the area.
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