The business has a good reputation among its customers, with an overall score of 4.8 out of 5. The quality of their work is also highly rated, with an average score of 4.6 out of 5. Pricing is also reasonable, with an average score of 4.9 out of 5. However, there is not enough information to provide a score for innovativeness. The business has received numerous positive reviews from customers, with many praising their attention to detail, professionalism, and commitment to customer satisfaction. Customers have also appreciated their ability to work with them to choose the perfect finish for their pool and their willingness to go above and beyond to ensure that the project is completed on time and within budget. Many customers have also commented on the quality of their work, with some even stating that it exceeded their expectations.However, there is one issue that has been mentioned by some customers. They have complained about the company's responsiveness, with some stating that it took them multiple attempts to get a response from the company. This is unfortunate, as good communication is essential for any business, especially one that deals with complex projects like pool refinishing.Despite this issue, the company has a good overall reputation and is highly recommended by its customers. They have also demonstrated a commitment to customer satisfaction and have taken steps to address any issues that have arisen.