Florida Pharmacy is a well-established medical supply store and pharmacy located on James St Street in New Port Richey City. The store has a good reputation among customers, with many praising its friendly staff and convenient services. The pharmacy is wheelchair accessible, with a parking lot and entrance that are designed to accommodate people with disabilities.
The store's payment options are also convenient, with NFC mobile payments, debit cards, and credit cards accepted. The pharmacy offers quick visit planning, onsite services, in-store pickup, and delivery options, making it a one-stop shop for customers' medical needs.
Despite some negative reviews, Florida Pharmacy has a strong reputation for providing quality service and products. However, there have been some issues with customer service, with a few customers reporting rude behavior from staff members. One customer reported being hung up on, while another customer had a prescription filled slowly and was not informed about delays.
The store's pricing is generally considered to be competitive, with some customers reporting that they have found better prices at Florida Pharmacy compared to other pharmacies. However, there have been some issues with overcharging, with one customer reporting being charged double for a COVID test and not receiving a refund.
The pharmacy has a dedicated staff, with many customers praising the friendly and caring nature of the employees. Gary, a former pharmacist, was particularly well-liked by customers, who praised his kindness and willingness to go above and beyond to help them. However, since his departure, some customers have reported a decline in service quality.
The store's working hours are Monday to Friday from 9am to 5pm, with no Saturday or Sunday hours. The pharmacy has a good rating overall, but some customers have expressed disappointment with the service they have received since Gary left.