The location seems to have some issues with consistency in quality of services. It appears that patients have had varied experiences, ranging from satisfactory to extremely dissatisfactory. Some patients have reported long wait times, rude staff, and subpar orthodontic work. On the other hand, a few patients have had positive experiences, mentioning friendly staff and good work done by Dr. Chin. However, the overwhelmingly negative reviews suggest that the quality of services is a major concern. Pricing seems to be an area of strength, with some patients mentioning that they received good value for their money. Unfortunately, there is not enough information to comment on innovativeness.The business is plagued with issues. Patients have reported having to wait for extended periods of time, sometimes as long as 2 hours, before being seen by a doctor. Some have also reported feeling rushed during their appointments, with Dr. Chin not taking the time to properly address their concerns or fix problems with their teeth. Additionally, some patients have reported experiencing poor communication from the staff, with some even feeling dismissed or ignored. The cleanliness of the office has also been called into question, with some patients describing it as "filthy and rundown." This lack of attention to detail and disregard for patient comfort and care is a major red flag.Despite the many issues, there are some bright spots. Dr. Chin has been praised by a few patients for his work, with some mentioning that he is thorough and knowledgeable. However, these positive reviews are vastly outweighed by the negative ones. It's worth noting that the business seems to be more interested in making money than in providing quality care to its patients. Some patients have reported being overbooked and having to wait for extended periods of time, which suggests that the business is prioritizing quantity over quality.It's also worth noting that the business seems to be lacking in transparency. Some patients have reported not being told about issues with their teeth or being misled about the length of their treatment. This lack of transparency is a major concern and suggests that the business is not prioritizing patient care.Overall, it's clear that this business has some serious issues that need to be addressed. Patients deserve better than to be treated like a number and to have their concerns ignored. Until the business prioritizes quality and patient care, it's likely to continue to receive negative reviews.