This car dealership has a strong reputation based on customer reviews. Many reviewers praised the quality of the cars they purchased, with some even noting that they were impressed by the cleanliness and condition of the vehicles. However, a few reviewers expressed some concerns about the pricing, with one reviewer stating that they felt they overpaid for their car. On the other hand, the dealership's innovativeness was consistently praised, with reviewers noting that the staff was knowledgeable and helped them find the right car. One reviewer even mentioned that they were impressed by the variety of cars available at the dealership. Overall, this dealership seems to be a reliable choice for those in the market for a high-quality used car. However, potential buyers should be aware that some reviewers had issues with the pricing and may want to research the market value of their desired vehicle before making a purchase.
The customer service at this dealership was widely praised, with reviewers noting that the staff was friendly, knowledgeable, and went above and beyond to ensure a smooth purchasing process. Many reviewers also praised the owner, Mido, for being honest and transparent in his business dealings. However, one reviewer did mention that they had a poor experience with the dealership's communication, stating that they were not informed about the status of their car purchase. Overall, the customer service at this dealership seems to be a major strength, with the staff and owner working together to provide a positive experience for customers.
It's worth noting that the dealership has had some issues with customer complaints in the past. One reviewer mentioned that they bought a car from the dealership and it broke down soon after, with the reviewer accusing the dealership of selling them a "lemon." However, the dealership responded to the review by stating that the car was sold "as-is" and that the reviewer had been warned about the potential issues with the vehicle. Another reviewer mentioned that they had a poor experience with the dealership's communication, stating that they were not informed about the status of their car purchase.
Despite these issues, the dealership has a strong reputation overall, with many reviewers praising the quality of the cars, the customer service, and the innovativeness of the staff. However, potential buyers should be aware of the potential issues with pricing and communication and may want to do their research before making a purchase.