This business is very well-regarded by its clients, who praise its staff for being friendly, helpful, and genuinely caring. The staff is described as being very courteous, professional, and willing to go the extra mile to ensure patients are comfortable and informed. Clients appreciate the personalized care and attention they receive, with some doctors taking the time to listen to their concerns and thoroughly explain their treatment options.However, not all clients have had positive experiences. Some have reported issues with long wait times, incompetent office staff, and unprofessional behavior from certain staff members. One client even reported being discharged from the practice without a valid reason, resulting in potential harm and distress.The practice seems to have some issues with communication, particularly with billing and insurance-related matters. One client reported having to pay out-of-pocket for a procedure due to a missed referral, which could have been avoided with more effective communication.Despite these issues, the practice has a strong reputation for providing excellent care and treatment for patients with chronic pain. The staff is well-liked, and the doctors are described as being professional, kind, and patient.One notable issue that stands out is the practice's handling of sensitive information, such as patient records and billing matters. It appears that the practice may have some room for improvement in this area, as some clients have reported issues with confidentiality and professionalism.