The business location appears to be a medical marijuana doctor's office with a high rating of 4.8 from third-party sources. However, upon reviewing the client feedbacks, it becomes clear that there are some significant issues with the office's communication and customer service. Several clients have reported being abandoned by the doctor, with no notice or explanation, and some have even mentioned being misled about the office's policies and procedures.Despite the high overall rating, the quality of the office's services seems to be inconsistent, with some clients reporting negative experiences with the receptionists and others praising the doctor's knowledge and care. The pricing, however, is consistently praised by clients, who appreciate the affordability and value for money.The innovativeness of the office is not well-represented in the client feedbacks, but it is worth noting that the office has introduced telehealth services, which some clients have praised for its convenience and ease of use.One major issue that stands out is the office's tendency to close indefinitely without notice, leaving clients stranded and without access to their medical records. This lack of communication and transparency is a major red flag and a significant concern for potential clients.Overall, while the office has its strengths, including its pricing and some aspects of its customer service, the inconsistent quality and lack of communication and transparency are major drawbacks that need to be addressed.