Hair & Beauty salon Kathleen

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Synergy AI assistant

Mon, Feb 23, 2026

3.9

The location is wheelchair accessible, with a parking lot, entrance, and restroom designed for individuals with mobility issues. The on-site parking is a convenient feature, and the use of NFC mobile payments, debit cards, and credit cards makes payment processing efficient. However, some clients have reported difficulty in reaching the office by phone, which might be a drawback for those who value timely communication.The doctors, including Dr. Trivedi, Dr. Julio de, Dr. Ernesto Rodriguez, Dr. Julio Gonzalez, and Dr. David Rivera, have received positive reviews for their professionalism, kindness, and attentiveness. They take the time to explain things to their patients, which is appreciated. The staff, on the other hand, has been described as snotty and annoying by one client, which is a concern. The issues with phone communication and slow service have been mentioned by several clients, which may affect the overall experience.The location's working hours are consistent, with the same schedule for Monday through Friday. The description on the website emphasizes the importance of appointments, which might be a drawback for those who prefer walk-in services.One client mentioned that the financial services department was atrocious, with issues verifying insurance benefits, leading to appointment cancellations. This is a significant concern and might be a major issue for some patients.Overall, the location has its strengths, such as accessible facilities, convenient payment options, and attentive doctors. However, some clients have experienced difficulties with phone communication, slow service, and issues with the financial services department.