Tampa Bay
Florida Medical Clinic Orlando Health - Optometry
15.53
15.53
Overview
Dr. Trivedi and his team provide behavioral and mental health consultation, diagnosis & treatment, incorporationg the MindBody approach in Wesley Chapel. Schedule an appointment here.
Features
Credit cards
Debit cards
NFC mobile payments
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Appointments recommended
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Overall
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The location is a medical service center that specializes in ophthalmology and optometry. It has a suite in the Building 2100, located on Via Bella Blvd Boulevard in the Land O' Lakes City. The center provides behavioral and mental health consultation, diagnosis, and treatment, incorporating the MindBody approach. The team is led by Dr. Trivedi, who has a high level of expertise in his field. Although the center is easily accessible, with a wheelchair-accessible parking lot, entrance, and restroom, some clients have experienced difficulties navigating the space. The center accepts various payment methods, including NFC mobile payments, debit cards, and credit cards. Appointments are highly recommended, and the center has an online presence with a website and social media accounts.The center has received mixed reviews from clients. Some have praised the friendly and caring staff, as well as the efficient service. However, others have reported issues with the billing process and the quality of service. In one instance, a client was charged a $75 co-pay for a routine eye exam, despite having eye insurance with a zero co-pay. The client was forced to push back against the billing staff, who initially attempted to bill their medical insurance instead.One client experienced difficulty with their glasses, specifically the lack of anti-glare coating despite paying for it. They were offered a solution that included paying extra for the feature without a guarantee that it would resolve the issue. Another client was misled about the center's insurance coverage, wasting their time and effort in the process.The center appears to have a team that values client satisfaction, as evidenced by their response to negative reviews. They have offered to reach out to clients and resolve their issues, which suggests a commitment to customer service. However, the quality of service can vary, and some clients have reported negative experiences.
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