Tampa Bay
Florida Medical Clinic Orlando Health - Family Medicine
24.98
24.98
Overview
Dr. Trivedi and his team provide behavioral and mental health consultation, diagnosis & treatment, incorporationg the MindBody approach in Wesley Chapel. Schedule an appointment here.
Features
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
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Quality
Overall
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The location, Florida Medical Clinic, has been in operation for a while and has a reputation for providing quality care. However, recent reviews and experiences of clients raise concerns about the quality of care. The staff, particularly in the front office and laboratory, have been reported to be unprofessional, rude, and sometimes incompetent. This has resulted in long wait times, miscommunication, and frustration for patients. Despite the efforts of some doctors and nurse practitioners to provide good care, the overall experience at the clinic is marred by these issues.Some common complaints include:* Long wait times, sometimes exceeding two hours, for lab work and appointments* Rude and unprofessional staff, including front office and laboratory personnel* Incompetence and miscommunication among staff, leading to errors and frustration* Difficulty in scheduling appointments and receiving timely responses from staff* Inability to accommodate patients' needs, such as requiring lab work before an appointmentOn the positive side, some clients have reported good experiences with certain doctors and nurse practitioners, such as Dr. Ayazo and James. They have been praised for their kindness, professionalism, and willingness to listen to patients' concerns.Overall, the Florida Medical Clinic needs to improve its customer service, communication, and staff competence to provide a better experience for its patients. While some doctors and staff may be providing good care, the clinic's reputation is currently marred by these issues.However, one significant issue that needs to be highlighted is the lack of responsiveness from the clinic's management to patient concerns. Despite many clients reporting issues and providing feedback, there seems to be a lack of effort to address these problems and improve the clinic's services.It is essential for the clinic's management to take these concerns seriously and make a concerted effort to improve the quality of care and customer service. This could include providing additional training to staff, improving communication protocols, and addressing issues with scheduling and wait times. By doing so, the clinic can regain the trust of its patients and provide the quality care that they deserve.
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Hours
Closed
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Categories
Medical Service
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