This medical clinic, located in Building 15303 of Amberly Dr Drive in Tampa City, seems to have its strengths and weaknesses. The MindBody approach used by Dr. Trivedi and his team in the behavioral and mental health consultation, diagnosis, and treatment is a positive aspect. However, some patients have experienced poor customer service and misinformation, which is a major concern. The clinic's features, such as accepting debit and credit cards, offering restroom facilities, and being wheelchair accessible, are convenient for patients. However, the lack of flexibility shown by the staff, as evident from the patient who was turned away 15 minutes before their appointment time, is disappointing.It's worth noting that one patient had a positive experience with a specific staff member, praising their knowledge and kindness. However, this is not enough to outweigh the negative experiences reported by multiple patients.One significant issue that needs attention is the poor communication and reliability of the clinic. Several patients have reported being left hanging when their doctor leaves the practice, without being notified. This lack of communication has led to frustration and mistrust among patients.It's essential for the clinic to address these issues and improve their customer service, communication, and reliability to provide a better experience for their patients.