Florida Lakes Surgical is a highly rated medical service with a reputation for excellence. The staff is professional, courteous, and knowledgeable, making patients feel at ease. Dr. Thomas Lackey is a skilled surgeon with a caring bedside manner, and his team is dedicated to providing top-notch care.While some patients have had issues with waiting times, most visitors have reported a prompt and efficient experience. The office is wheelchair accessible, and staff are happy to accommodate patients' needs. Debit and credit cards are accepted, making payment easy and convenient.The majority of reviews praise the staff's friendliness, professionalism, and attentiveness to patients' concerns. Patients appreciate the time taken to explain procedures and results, and the staff's ability to answer questions and address worries. Some reviewers have even credited the office with helping them manage chronic health issues or achieve significant weight loss.However, one patient had a negative experience with a staff member who had a "horrible attitude" and made them feel unwelcome. This issue was addressed by the office, and steps were taken to prevent similar incidents in the future.Despite a few minor complaints, Florida Lakes Surgical has earned an overall rating of 4.9, with most patients highly recommending the practice to others.