Tampa Bay
Florida Kidney Physicians - Plant City
26.85
26.85
Overview
High blood pressure treatment. Chronic Kidney Disease treatment. Kidney Transplant. Kidney Stones. Dialysis Care. Nephrologist Tampa, Fort Lauderdale.
Features
Credit cards
Debit cards
Wheelchair accessible entrance
Wheelchair accessible parking lot
Wheelchair accessible restroom
Restroom
Gender-neutral restroom
Appointments recommended
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Overall
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This medical facility is a high blood pressure treatment center and a chronic kidney disease treatment center. It offers kidney transplant services, kidney stones treatment, and dialysis care. The staff is wheelchair accessible, which is a significant plus. However, there are some major drawbacks. The phone system appears to be severely malfunctioning, with several patients reporting that the listed phone number doesn't work, and even when they try to leave a message, it's not returned. This is an unacceptable issue that the facility needs to address urgently. Furthermore, patients have reported unreasonably long wait times, unorganized treatment processes, and billing errors. There are also cases of referrals not being honored due to the facility's poor tracking system. On the other hand, one patient had a positive experience with the staff's friendliness and accommodating nature, and another patient mentioned that the doctor took the time to explain lab results. Overall, this facility's performance is mediocre at best, and it needs to improve its communication, organization, and billing processes to provide better care to its patients.
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