This pet supply store has a lot going for it. The staff is very friendly and helpful, with many customers praising their excellent customer service. The products are high-quality, and the owners are willing to work with customers to find the right food for their pets. The delivery service is convenient and reliable, with many customers appreciating the personal touch of being notified when the owners are in the area. Some customers have mentioned that the owners are very knowledgeable about pet nutrition and can help guide customers in making informed decisions about their pets' diets.
However, there are a few areas where the store could improve. Some customers have reported issues with communication, such as difficulty getting in touch with the owners or not receiving timely updates about their orders. Additionally, one customer had a negative experience with their pet getting sick after eating food from the store, which was reportedly due to a quality control issue. It's worth noting that this was an isolated incident, and the owners took steps to address the issue and prevent it from happening again.
Overall, Florida Kennel Supply seems to be a reliable and trustworthy pet supply store with a strong commitment to customer satisfaction. While there may be some areas for improvement, the benefits of shopping here far outweigh the drawbacks.